Website Success Equals Owner Plus Designer!
Market leader websites succeed because both business owner and website designer understand and respect their individual roles and work together to make vision plus know-how generate the desired results.
The question a business owner should ask is not “What is the secret to a successful website?” but “How do I become a great website owner?” The answer is almost certainly that successful sites have a well-informed, passionate website owner listening to and delegating the required time and responsibility to the website design team and all content contributors.
Company heads and management chiefs need to recognise the complex and sophisticated processes employed in 2010 to create, build and maintain a successful website presence. Whilst a good website owner should have a clear vision and be capable of developing it over the long term, it will need to grow and evolve through the ongoing discussions among all the site’s stakeholders.
Resources need to be delegated to manage and coordinate online marketing, which will of course, include responsibility for email marketing and other web based marketing strategies.
A website design agency will need to be included in shaping the vision, which is vital to building strong brand identity and not, as is often the case, brought on board after the vision has been formed, so their valuable and technical industry experience is missed.
A good website owner continually seeks out ways the website can support operations within the company by maintaining a dialogue with the various departments and individuals. Understanding the challenges faced by company colleagues will help find ways that the website can help with specific issues, and keep individuals informed about the latest innovations that may apply to their situation.
Beyond the vision, of course is the more practical and demanding role required for the creation of content for the site. Content responsibility is the most time-consuming aspect. Writing and collating content for a website is a huge undertaking and the biggest reason that web projects fall behind schedule.
It is all too easy to underestimate the time involved! Writing online content is a specialised skill requiring versatility in many areas at once! Paramount is getting the message across clearly and directly to address the target reader in the required tone and adept in incorporating SEO key word phrases.
Absolute key to driving traffic is link building and this means keeping content fresh and relevant and interesting – across many different social media applications from blogs and articles to Twitter and Facebook.
Ultimately, running a website is all about compromise, necessary to determining content and which departments, from marketing to sales to customer service get the highest priority. You must also compromise between the different aspects of web design, budget and time scales. It’s also important to realise that the role is ongoing and that the work of a website owner is never done!